Cancellation Policy

Dear Patients

Please note the following changes to our Policies:

  • NO results will be released without a Doctor's appointment
  • Cancellation of booked appointments will not be subject to cancellation fees if at least 24hrs or more prior notice is given before the appointment.
  • All missed appointments will be subject to the following fees:
    • All MISSED Naturopathic & Chiropractic appointments without 24hrs prior notice will be subject to a $25.00 fee
    • All MISSED Massage Therapy appointments without 24hrs prior notice will be subject to the following fees:
      • 30 Minute RMT Treatment:$25.00
      • 45-90 Minute RMT Treatment: $40.00
    • All MISSED Counsellor appointments without 24hrs prior notice will be subject to a fee of $40.00

To ensure our records are current, please inform us if you have moved or changed your address or contact information.

Thank you